Set a hold request to Ask me later

You can mark a hold with Ask me later when your branch has an item on the RTF Requests-To-Fill or RTF processing sends hold requests to designated libraries in a specified order. A library chooses to fill or deny the request. The request is routed until it is filled, it expires, or every library denies it. list that staff cannot immediately locate. When this option is selected, the system removes the item from display in the library’s pending list and moves the request to the next step in RTF, allowing the request to go to the next branch as soon as possible. When enabled, the Ask Me Later icon appears next to the item in the Items list. Unlike Deny, which removes the item from eligibility to fill the request, Ask Me Later leaves the item eligible to fill the request, giving the library another chance to fill the request.

The following are exceptions and additional functions for Ask Me Later:

If there are no In items - If other branches have items, but none are In, the request cannot be routed. In this case, set the request to Active, wait for the “Days at Branch” defined for this branch to pass, re-submit to RTF.

There are no eligible items, as in the following conditions:

•  If this is the only item that can fill the request because all other items are restricted or set Not-holdable.
•  If the request is an item-level request.
• If no other branch has any holdable items, but this branch has more than one holdable item.

In each of these cases, a message displays indicating that the request cannot be routed, and the request remains Pending at the branch until some other action is taken.

Ask Me Later will not work in the following conditions:

• Only one routing cycle - If there are no items in the secondary cycle and only one cycle is allowed in the primary, if Ask Me Later is selected, the request will not go back to the primary and ask again. In this case there would be no further RTF activity, the request would remain Active.

• One day left in number of days defined for the primary cycle - The request will not be routed back to the library.