Telephony Administration Topics
This guide is for library staff who set up and administer Polaris Telephony. It covers the following topics.
Setting Up Inbound Telephony; setting no-call dates and dialing hours; voices; outbound telephony reports.
Phone Attendant overview; configuring the Phone Attendant.
Customizing Telephony Messages
Customizing SAPI voice messages for outbound and inbound telephony with the Polaris Language Editor; adjusting pronunciation.
Telephony Parameters Reference
Telephony Parameters Reference - List of Telephony parameters as they appear in Polaris Administration.