Telephony Administration Topics

Setting Up Inbound Telephony

Setting Up Inbound Telephony; setting no-call dates and dialing hours; voices; outbound telephony reports.

Phone Attendant Overview

Phone Attendant overview; configuring the Phone Attendant.

Customizing Telephony Messages 

Customizing SAPI voice messages for outbound and inbound telephony with the Polaris Language Editor; adjusting pronunciation.

Telephony Parameters Reference

Telephony Parameters Reference - List of Telephony parameters as they appear in Polaris Administration.