Staff Client Help v7.3 - v8.0
This commit is contained in:
+70
@@ -0,0 +1,70 @@
|
||||
<!DOCTYPE html>
|
||||
<html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd" lang="en-us" xml:lang="en-us" data-mc-search-type="Stem" data-mc-help-system-file-name="Default.xml" data-mc-path-to-help-system="../../../" data-mc-toc-path="Telephony Administration|Customizing Telephony Messages" data-mc-target-type="WebHelp2" data-mc-runtime-file-type="Topic" data-mc-preload-images="false" data-mc-in-preview-mode="false">
|
||||
<head>
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
|
||||
<meta charset="utf-8" />
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
|
||||
<meta name="search-keywords" content="circulation, public services, DQ2407050, Polaris user guide" />
|
||||
<meta name="OriginalFile" content="file:///Z:/Projects - Polaris/POLARIS ILS Help/FM/PTTelMesCustom.fm" /><title>Adjusting Pronunciation</title>
|
||||
<!-- Global site tag (gtag.js) - Google Analytics -->
|
||||
<link href="../../../Skins/Default/Stylesheets/Slideshow.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/TextEffects.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Topic.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Styles.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Tablet.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Mobile.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Print.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Resources/Stylesheets/BookStyles.css" rel="stylesheet" type="text/css" />
|
||||
<script src="../../../Resources/Scripts/jquery.min.js" type="text/javascript">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/purify.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/require.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/require.config.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/foundation.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/plugins.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/MadCapAll.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script async="" src="https://www.googletagmanager.com/gtag/js?id=G-CFH4DBPHLD">
|
||||
</script>
|
||||
<script>/* <![CDATA[ */
|
||||
window.dataLayer = window.dataLayer || [];
|
||||
function gtag(){dataLayer.push(arguments);}
|
||||
gtag('js', new Date());
|
||||
|
||||
gtag('config', 'G-CFH4DBPHLD');
|
||||
/* ]]> */</script>
|
||||
</head>
|
||||
<body>
|
||||
<p class="MCWebHelpFramesetLink MCWebHelpFramesetLinkTop"><a href="../../../Default.htm#PolarisStaffHelp/Telephony_Admin/PTTelMesCustom/Adjusting_Pronunciation.htm">Open topic with navigation</a>
|
||||
</p>
|
||||
<div class="nocontent">
|
||||
<div class="MCBreadcrumbsBox_0 breadcrumbs" role="navigation" aria-label="Breadcrumbs" data-mc-breadcrumbs-divider=" > " data-mc-breadcrumbs-count="3" data-mc-toc="True"><span class="MCBreadcrumbsPrefix">You are here: </span>
|
||||
</div>
|
||||
</div>
|
||||
<div class="content">
|
||||
<div role="main" id="mc-main-content">
|
||||
<h1><a name="XREF_99434_Adjusting"></a>Adjusting Pronunciation</h1>
|
||||
<p><a name="kanchor1999"></a><a name="IX_adjusting_pronunciation"></a><a name="kanchor2000"></a><a name="IX_overview_204"></a><a name="kanchor2001"></a><a name="IX_pronunciation"></a>Polaris telephony includes the TTS (Text-to-Speech) Lexicon Editor that you can use to modify the pronunciation of certain words (for example, branch or place names) when the message text is converted to SAPI voice messages. You select sounds for a word from a standard list of English phonemes (speech sounds), and the pronunciation is stored in the SAPI Lexicon, a database for the words and their pronunciations. You can test the pronunciation as you work in the Lexicon Editor.</p>
|
||||
<p class="NoteShade"><b>Tip:<br /></b>For words that are part of standard messages, you may find that editing the word with the Polaris Language Editor is a simpler way to adjust pronunciation. Find the word and spell it in a way that most closely resembles how you want it to be pronounced. See <a href="Edit_a_SAPI_voice_message_with_Polaris_Language_Editor.htm">Edit a SAPI Voice Message with Polaris Language Editor</a>.</p>
|
||||
<p>The TTS Lexicon Editor is included in the Polaris telephony server installation. However, because each user log-on has its own Lexicon database, and because the workstation needs a sound card to test pronunciation adjustments, you cannot use Remote Desktop to connect to the telephony server and work with the Lexicon Editor there. You must log on locally to a workstation with a sound card and speakers to test the pronunciation, then use Remote Desktop to connect to the telephony server and copy your changes. For the most accurate test, the workstation should have available the SAPI voice actually used in the message. To make this process more convenient, you can now select the TTS Lexicon Editor as part of the staff client installation, then install the appropriate AT&T SAPI voice on the workstation.</p>
|
||||
<p>See: <a href="Install_and_Use_the_TTS_Lexicon_Editor.htm" class="MCXref xref"><span style="color: Blue;" class="mcFormatColor">Install and Use the TTS Lexicon Editor</span></a></p>
|
||||
</div>
|
||||
</div>
|
||||
<div id="footer">
|
||||
<div id="copyright"><a href="../../../FrontMatter/LegalNotices.htm">© 2025 Innovative (Part of Clarivate)</a><![CDATA[
|
||||
]]></div>
|
||||
<div>Polaris Version <span class="mc-variable III_Variables.VersionNumber variable">7.7</span></div>
|
||||
<div>
|
||||
<p align="center">
|
||||
<script type="text/javascript">/*<![CDATA[*/document.write("<a href='mailto:doccust@iii.com?subject=documentation%20feedback%20(Polaris staff client): "+document.title+"&body=Topic%20reference%20(for%20Innovative%20use%20only):%20"+location.pathname+"%0A%0APlease provide comments, report discrepancies, or suggest improvements for Innovative documentation. Your suggestions and corrections will be emailed to Innovative staff, who review them for future versions of the documentation. Thank you for your feedback.%0A%0APlease do not report technical or software issues here. Authorized staff at your organization should submit a service request for those issues.%0A%0AEnter%20your%20comments%20below:%0A%0A'>Send documentation feedback to Innovative</a>");
|
||||
/*]]>*/</script>
|
||||
</p>
|
||||
</div>
|
||||
</div>
|
||||
</body>
|
||||
</html>
|
||||
+74
@@ -0,0 +1,74 @@
|
||||
<!DOCTYPE html>
|
||||
<html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd" lang="en-us" xml:lang="en-us" data-mc-search-type="Stem" data-mc-help-system-file-name="Default.xml" data-mc-path-to-help-system="../../../" data-mc-toc-path="Telephony Administration" data-mc-target-type="WebHelp2" data-mc-runtime-file-type="Topic" data-mc-preload-images="false" data-mc-in-preview-mode="false">
|
||||
<head>
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
|
||||
<meta charset="utf-8" />
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
|
||||
<meta name="search-keywords" content="circulation, public services, DQ2407050, Polaris user guide" />
|
||||
<meta name="OriginalFile" content="file:///Z:/Projects - Polaris/POLARIS ILS Help/FM/PTTelMesCustom.fm" /><title>Customizing Telephony Messages</title>
|
||||
<!-- Global site tag (gtag.js) - Google Analytics -->
|
||||
<link href="../../../Skins/Default/Stylesheets/Slideshow.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/TextEffects.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Topic.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Styles.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Tablet.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Mobile.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Print.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Resources/Stylesheets/BookStyles.css" rel="stylesheet" type="text/css" />
|
||||
<script src="../../../Resources/Scripts/jquery.min.js" type="text/javascript">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/purify.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/require.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/require.config.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/foundation.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/plugins.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/MadCapAll.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script async="" src="https://www.googletagmanager.com/gtag/js?id=G-CFH4DBPHLD">
|
||||
</script>
|
||||
<script>/* <![CDATA[ */
|
||||
window.dataLayer = window.dataLayer || [];
|
||||
function gtag(){dataLayer.push(arguments);}
|
||||
gtag('js', new Date());
|
||||
|
||||
gtag('config', 'G-CFH4DBPHLD');
|
||||
/* ]]> */</script>
|
||||
</head>
|
||||
<body>
|
||||
<p class="MCWebHelpFramesetLink MCWebHelpFramesetLinkTop"><a href="../../../Default.htm#PolarisStaffHelp/Telephony_Admin/PTTelMesCustom/Customizing_Telephony_Messages.htm">Open topic with navigation</a>
|
||||
</p>
|
||||
<div class="nocontent">
|
||||
<div class="MCBreadcrumbsBox_0 breadcrumbs" role="navigation" aria-label="Breadcrumbs" data-mc-breadcrumbs-divider=" > " data-mc-breadcrumbs-count="3" data-mc-toc="True"><span class="MCBreadcrumbsPrefix">You are here: </span>
|
||||
</div>
|
||||
</div>
|
||||
<div class="content">
|
||||
<div role="main" id="mc-main-content">
|
||||
<h1><a name="XREF_60611_Setting"></a>Customizing Telephony Messages</h1>
|
||||
<p>If you use computer-generated SAPI voice messages for outbound or inbound telephony, the system converts message text stored in the Polaris database to speech. You can customize the stored message text with the Polaris Language Editor, and the system automatically generates new .wav files for the customized messages. You can also adjust the pronunciation of individual words for each SAPI voice you use.</p>
|
||||
<p>See also:</p>
|
||||
<ul type="disc">
|
||||
<li><a href="Editing_Messages_and_Prompts.htm#XREF_58886_Editing_Natural" class="MCXref xref"><span style="color: Blue;" class="mcFormatColor">Editing Messages and Prompts</span></a>
|
||||
</li>
|
||||
<li><a href="Adjusting_Pronunciation.htm#XREF_99434_Adjusting" class="MCXref xref"><span style="color: Blue;" class="mcFormatColor">Adjusting Pronunciation</span></a>
|
||||
</li>
|
||||
</ul>
|
||||
</div>
|
||||
</div>
|
||||
<div id="footer">
|
||||
<div id="copyright"><a href="../../../FrontMatter/LegalNotices.htm">© 2025 Innovative (Part of Clarivate)</a><![CDATA[
|
||||
]]></div>
|
||||
<div>Polaris Version <span class="mc-variable III_Variables.VersionNumber variable">7.7</span></div>
|
||||
<div>
|
||||
<p align="center">
|
||||
<script type="text/javascript">/*<![CDATA[*/document.write("<a href='mailto:doccust@iii.com?subject=documentation%20feedback%20(Polaris staff client): "+document.title+"&body=Topic%20reference%20(for%20Innovative%20use%20only):%20"+location.pathname+"%0A%0APlease provide comments, report discrepancies, or suggest improvements for Innovative documentation. Your suggestions and corrections will be emailed to Innovative staff, who review them for future versions of the documentation. Thank you for your feedback.%0A%0APlease do not report technical or software issues here. Authorized staff at your organization should submit a service request for those issues.%0A%0AEnter%20your%20comments%20below:%0A%0A'>Send documentation feedback to Innovative</a>");
|
||||
/*]]>*/</script>
|
||||
</p>
|
||||
</div>
|
||||
</div>
|
||||
</body>
|
||||
</html>
|
||||
+128
@@ -0,0 +1,128 @@
|
||||
<!DOCTYPE html>
|
||||
<html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd" lang="en-us" xml:lang="en-us" data-mc-search-type="Stem" data-mc-help-system-file-name="Default.xml" data-mc-path-to-help-system="../../../" data-mc-toc-path="Telephony Administration|Customizing Telephony Messages|Editing Messages and Prompts" data-mc-target-type="WebHelp2" data-mc-runtime-file-type="Topic" data-mc-preload-images="false" data-mc-in-preview-mode="false">
|
||||
<head>
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
|
||||
<meta charset="utf-8" />
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
|
||||
<meta name="search-keywords" content="circulation, public services, DQ2407050, Polaris user guide" />
|
||||
<meta name="OriginalFile" content="file:///Z:/Projects - Polaris/POLARIS ILS Help/FM/PTTelMesCustom.fm" /><title>Edit a SAPI voice message with Polaris Language Editor</title>
|
||||
<!-- Global site tag (gtag.js) - Google Analytics -->
|
||||
<link href="../../../Skins/Default/Stylesheets/Slideshow.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/TextEffects.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Topic.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Styles.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Tablet.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Mobile.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Print.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Resources/Stylesheets/BookStyles.css" rel="stylesheet" type="text/css" />
|
||||
<script src="../../../Resources/Scripts/jquery.min.js" type="text/javascript">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/purify.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/require.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/require.config.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/foundation.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/plugins.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/MadCapAll.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script async="" src="https://www.googletagmanager.com/gtag/js?id=G-CFH4DBPHLD">
|
||||
</script>
|
||||
<script>/* <![CDATA[ */
|
||||
window.dataLayer = window.dataLayer || [];
|
||||
function gtag(){dataLayer.push(arguments);}
|
||||
gtag('js', new Date());
|
||||
|
||||
gtag('config', 'G-CFH4DBPHLD');
|
||||
/* ]]> */</script>
|
||||
</head>
|
||||
<body>
|
||||
<p class="MCWebHelpFramesetLink MCWebHelpFramesetLinkTop"><a href="../../../Default.htm#PolarisStaffHelp/Telephony_Admin/PTTelMesCustom/Edit_a_SAPI_voice_message_with_Polaris_Language_Editor.htm">Open topic with navigation</a>
|
||||
</p>
|
||||
<div class="nocontent">
|
||||
<div class="MCBreadcrumbsBox_0 breadcrumbs" role="navigation" aria-label="Breadcrumbs" data-mc-breadcrumbs-divider=" > " data-mc-breadcrumbs-count="3" data-mc-toc="True"><span class="MCBreadcrumbsPrefix">You are here: </span>
|
||||
</div>
|
||||
</div>
|
||||
<div class="content">
|
||||
<div role="main" id="mc-main-content">
|
||||
<h1><a name="kanchor3269"></a><a name="IX_wav_files"></a><a name="XREF_20668_Edit_a_natural"></a>Edit a SAPI Voice Message with Polaris Language Editor</h1>
|
||||
<p><a name="kanchor3270"></a><a name="IX_edit_the_voice_message"></a><a name="kanchor3271"></a><a name="IX_See_telephone_1"></a>The following steps summarize how to edit a SAPI voice message for inbound or outbound telephony. For more information about using the Language Editor, click the <b>Help</b> tab in the Language Editor. </p>
|
||||
<p class="NoteShade"><b>Note:<br /></b>You need the Polaris permission <b>WebAdmin access: Allow</b> to use the Language Editor. </p>
|
||||
<ol>
|
||||
<li value="1">Open your Web browser and navigate to the Language Editor site on your server.</li>
|
||||
</ol>
|
||||
<p class="indent2">The Log On page opens.</p>
|
||||
<ol data-mc-continue="true">
|
||||
<li value="2">Type your name, password, and domain name, and click <b>OK</b>.</li>
|
||||
</ol>
|
||||
<p class="indent2">The Language Editor opens and the Edit page is displayed.</p>
|
||||
<ol data-mc-continue="true">
|
||||
<li value="3">In the <b>Product</b> box, select <b>Inbound Telephony </b>or <b>Outbound Telephony</b> as appropriate.</li>
|
||||
<li value="4">Select the organization for which you are making the modification.</li>
|
||||
</ol>
|
||||
<p class="NoteShade"><b>Note:<br /></b>For outbound telephony where there are multiple telephony servers, one organization’s set of messages must be specified for use by each server. See <a href="../PTOutboundTel/Set_general_telephone_notification_parameters.htm">Set General Telephone Notification Parameters</a>.</p>
|
||||
<p class="NoteShade">For inbound telephony, if each phone line is associated with a different organization, and each organization offers different options and custom messages such as announcements, each organization has its own messages and associated .wav files. The path and URL for each organization’s files are specified in the configuration utility. See <a href="../PTInboundTel/Set_Phone_Attendant_options_for_specific_lines.htm">Set Phone Attendant Options for Specific Lines</a>.</p>
|
||||
<ol data-mc-continue="true">
|
||||
<li value="5">Select languages to compare and edit in the <b>Language 1</b> and <b>Language 2</b> boxes.</li>
|
||||
</ol>
|
||||
<p class="indent2">Only languages that are licensed are available for selection. Select two languages (for example, English and Spanish) to compare the equivalent message strings side-by-side. If you want to edit only one language, for example English, set both languages to <b>English - United States</b>.</p>
|
||||
<ol data-mc-continue="true">
|
||||
<li value="6">(Optional) To limit the language strings that will be displayed, select one of the following options:<ul type="disc"><li><b>Specific string ID</b> - Each language string is identified by a unique identification code. If you want to display a specific language string and you know the code, enter it here.</li><li><b>String contains</b> - You can display language strings that contain specific text. Enter the text here.</li><li><b>Only show customized language strings</b> - Check this box to limit the list to strings that have already been customized.</li></ul></li>
|
||||
<li value="7">Click <b>Load Strings</b>.</li>
|
||||
</ol>
|
||||
<p class="indent2">The strings are displayed in a table with the first language on the left and the equivalent string in the second language on the right.  The string ID is displayed above each string for both languages. If you have set both languages to the same choice, the table shows only one language. Click <b>Previous Page</b> and <b>Next Page</b> to navigate through the results.</p>
|
||||
<ol data-mc-continue="true">
|
||||
<li value="8">Click <img alt="WAEditIcon.gif" style="margin-bottom: -4.000pt;width: 25;height: 24;" id="image4" src="../../../Resources/Images/WAEditIcon_25x24.gif" /> to edit a string.</li>
|
||||
</ol>
|
||||
<p class="indent2">The custom box for the string opens.</p>
|
||||
<ol data-mc-continue="true">
|
||||
<li value="9">Type your custom text in the Custom box, and click <img alt="WASaveIcon.gif" style="margin-bottom: -4.000pt;width: 24;height: 23;" id="image6" src="../../../Resources/Images/WASaveIcon_24x23.gif" /> to save your changes. (You can click <img alt="WARestoreIcon.gif" style="margin-bottom: -4.000pt;width: 26;height: 24;" id="image7" src="../../../Resources/Images/WARestoreIcon_26x24.gif" /> to restore the default value.)</li>
|
||||
</ol>
|
||||
<p class="indent2">After you save your custom text, the string is labeled <b>Custom: </b>and the custom text is displayed in a different color. You can click <img alt="WAEditIcon00572.gif" style="margin-bottom: -4.000pt;width: 25;height: 24;" id="image8" src="../../../Resources/Images/WAEditIcon_25x24.gif" /> to open the custom box again, or click <img alt="WARestoreIcon00573.gif" style="margin-bottom: -4.000pt;width: 26;height: 24;" id="image9" src="../../../Resources/Images/WARestoreIcon_26x24.gif" /> to restore the default value.</p>
|
||||
<p class="NoteShade"><b>Tip:<br /></b>You can edit the Phone Attendant’s library hours and announcements as you would any other messages. The library hours message name is <b>PA_TEXT_LIBRARYHOURS</b>. The message name for announcements is <b>PA_TEXT_ANNOUNCEMENTS</b>.</p>
|
||||
<p class="NoteShade"><b>Important:<br /></b>Do not edit the name of the message or (for Phone Attendant) the menu option numbers. Also, do not edit circulation variables. You can identify these by the <b>$%</b> signs that precede them. For example, in the message PA_TEXT_PATREC_ACCOUNTSTATEMENT_CHARGES<br /><b>You have outstanding charges of $%3.2f<br /></b>the actual amount of charges is drawn directly from the patron record, and is represented by the variable <b>$%3.2f</b>. You can edit any other text in the message.</p>
|
||||
<p class="indent2">
|
||||
<img alt="WAVariable.gif" style="margin-bottom: 0.000pt;" id="image10" src="../../../Resources/Images/WAVariable_boxcrop.png" /> </p>
|
||||
<ol data-mc-continue="true">
|
||||
<li value="10">Click <b>Log Off</b> to end the current session.</li>
|
||||
<li value="11">Stop telephony services.</li>
|
||||
<li value="12">Open the appropriate .wav file folder, which contains the converted text messages.</li>
|
||||
</ol>
|
||||
<p class="indent2">The default location for outbound telephony is:</p>
|
||||
<p class="indent2"><b style="font-style: normal;font-weight: bold;color: #000000;text-decoration: none;letter-spacing: 0.00em;">C:\ProgramData\Polaris\[version]\[datalink]\WaveFiles\Outbound\<br />[language folder]\Cache</b>
|
||||
</p>
|
||||
<p class="indent2">The default location for inbound telephony is:</p>
|
||||
<p class="indent2"><b style="font-style: normal;font-weight: bold;color: #000000;text-decoration: none;letter-spacing: 0.00em;">C:\ProgramData\Polaris\[version]\[datalink]\WaveFiles\Inbound\<br />[language folder]\Cache</b>
|
||||
</p>
|
||||
<p class="indent2">where <b>[version]</b> is your Polaris version number, <b>[datalink] </b>is your network database location if any, and <b>[language folder]</b> is a number that corresponds a specific language. See <a href="Editing_Messages_and_Prompts.htm">Text-to-Speech Conversion</a>.</p>
|
||||
<ol data-mc-continue="true">
|
||||
<li value="13">In the <b>Cache</b> folder, <span class="FM_Emphasis">delete the .wav files for the messages you edited</span>. Do not delete the folder itself; delete only the appropriate .wav files.</li>
|
||||
</ol>
|
||||
<p class="NoteShade"><b>Note (Inbound telephony):<br /></b>If you edited many messages, you can delete all the files in the appropriate .wav folder. However, performance may slow somewhat when the first calls come in, as the text messages are converted to new .wav files the first time they are used. That is, a new .wav file is created when the first caller attempts to access the message. If you would like to avoid long pauses for the first callers, call the inbound telephony service and invoke the new messages before patrons use the service.</p>
|
||||
<ol data-mc-continue="true">
|
||||
<li value="14">Restart the phone service.</li>
|
||||
</ol>
|
||||
<p class="NoteShade"><b>Note (Outbound telephony):<br /></b>The .wav files are regenerated when the service is restarted.</p>
|
||||
<p class="FM_Heading4n">Related Information</p>
|
||||
<ul type="disc">
|
||||
<li><span class="FM_BulletHead">Record your own .wav files - </span>Instead of using the .wav files created when text is converted to speech, you can record and manage your own .wav files using the Polaris Telephony Voice Recorder. See the Voice Recorder help file for more information.</li>
|
||||
<li><span class="FM_BulletHead">Adjusting pronunciation</span> - You can change the way SAPI voices pronounce specific words. See <a href="Adjusting_Pronunciation.htm">Adjusting Pronunciation</a>.</li>
|
||||
</ul>
|
||||
</div>
|
||||
</div>
|
||||
<div id="footer">
|
||||
<div id="copyright"><a href="../../../FrontMatter/LegalNotices.htm">© 2025 Innovative (Part of Clarivate)</a><![CDATA[
|
||||
]]></div>
|
||||
<div>Polaris Version <span class="mc-variable III_Variables.VersionNumber variable">7.7</span></div>
|
||||
<div>
|
||||
<p align="center">
|
||||
<script type="text/javascript">/*<![CDATA[*/document.write("<a href='mailto:doccust@iii.com?subject=documentation%20feedback%20(Polaris staff client): "+document.title+"&body=Topic%20reference%20(for%20Innovative%20use%20only):%20"+location.pathname+"%0A%0APlease provide comments, report discrepancies, or suggest improvements for Innovative documentation. Your suggestions and corrections will be emailed to Innovative staff, who review them for future versions of the documentation. Thank you for your feedback.%0A%0APlease do not report technical or software issues here. Authorized staff at your organization should submit a service request for those issues.%0A%0AEnter%20your%20comments%20below:%0A%0A'>Send documentation feedback to Innovative</a>");
|
||||
/*]]>*/</script>
|
||||
</p>
|
||||
</div>
|
||||
</div>
|
||||
</body>
|
||||
</html>
|
||||
+123
@@ -0,0 +1,123 @@
|
||||
<!DOCTYPE html>
|
||||
<html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd" lang="en-us" xml:lang="en-us" data-mc-search-type="Stem" data-mc-help-system-file-name="Default.xml" data-mc-path-to-help-system="../../../" data-mc-toc-path="Telephony Administration|Customizing Telephony Messages" data-mc-target-type="WebHelp2" data-mc-runtime-file-type="Topic" data-mc-preload-images="false" data-mc-in-preview-mode="false">
|
||||
<head>
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
|
||||
<meta charset="utf-8" />
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
|
||||
<meta name="search-keywords" content="circulation, public services, DQ2407050, Polaris user guide" />
|
||||
<meta name="OriginalFile" content="file:///Z:/Projects - Polaris/POLARIS ILS Help/FM/PTTelMesCustom.fm" /><title>Editing Messages and Prompts</title>
|
||||
<!-- Global site tag (gtag.js) - Google Analytics -->
|
||||
<link href="../../../Skins/Default/Stylesheets/Slideshow.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/TextEffects.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Topic.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Styles.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Tablet.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Mobile.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Print.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Resources/Stylesheets/BookStyles.css" rel="stylesheet" type="text/css" />
|
||||
<script src="../../../Resources/Scripts/jquery.min.js" type="text/javascript">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/purify.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/require.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/require.config.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/foundation.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/plugins.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/MadCapAll.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script async="" src="https://www.googletagmanager.com/gtag/js?id=G-CFH4DBPHLD">
|
||||
</script>
|
||||
<script>/* <![CDATA[ */
|
||||
window.dataLayer = window.dataLayer || [];
|
||||
function gtag(){dataLayer.push(arguments);}
|
||||
gtag('js', new Date());
|
||||
|
||||
gtag('config', 'G-CFH4DBPHLD');
|
||||
/* ]]> */</script>
|
||||
</head>
|
||||
<body>
|
||||
<p class="MCWebHelpFramesetLink MCWebHelpFramesetLinkTop"><a href="../../../Default.htm#PolarisStaffHelp/Telephony_Admin/PTTelMesCustom/Editing_Messages_and_Prompts.htm">Open topic with navigation</a>
|
||||
</p>
|
||||
<div class="nocontent">
|
||||
<div class="MCBreadcrumbsBox_0 breadcrumbs" role="navigation" aria-label="Breadcrumbs" data-mc-breadcrumbs-divider=" > " data-mc-breadcrumbs-count="3" data-mc-toc="True"><span class="MCBreadcrumbsPrefix">You are here: </span>
|
||||
</div>
|
||||
</div>
|
||||
<div class="content">
|
||||
<div role="main" id="mc-main-content">
|
||||
<h1><a name="XREF_58886_Editing_Natural"></a>Editing Messages and Prompts</h1>
|
||||
<p><a name="kanchor2770"></a><a name="IX_messages_overview"></a>You can alter the text of the SAPI messages and prompts with Polaris Language Editor. (WebAdmin). This Web-based tool allows you to customize English and other licensed language strings in all the parts of Polaris that support multiple languages, including outbound and inbound telephony. See <a href="Edit_a_SAPI_voice_message_with_Polaris_Language_Editor.htm">Edit a SAPI Voice Message with Polaris Language Editor</a>.</p>
|
||||
<p> The system then converts the edited telephony message text to speech, using the voice you specified when you configured outbound telephony or the Phone Attendant. (The portions of the messages and prompts that use specific circulation and request data in the database cannot be altered.) </p>
|
||||
<p>See also:</p>
|
||||
<ul>
|
||||
<li><a href="../PTOutboundTel/Set_SAPI_voice_parameters_for_outbound_telephony.htm#XREF_37013_Set_SAPI_voice">Set SAPI Voice Parameters for Outbound Telephony</a>.
|
||||
</li>
|
||||
<li><a href="../PTInboundTel/Specify_language_voice_speech_rate_and_volume.htm">Specify Language, Voice, Speech Rate, and Volume</a>.
|
||||
</li>
|
||||
</ul>
|
||||
<h2><a name="TOC_Text_to_Speech_Conversion"></a><a name="XREF_28769_Text_to_Speech"></a>Text-to-Speech Conversion</h2>
|
||||
<p><a name="kanchor2771"></a><a name="IX_text_file_conversion"></a>The default messages contain the text of the natural speech messages and prompts. When the service is run for the first time, or when the service is restarted, the message text is converted to audible speech and stored in .wav files, one .wav file per message. Each message is identified by name in the Polaris Language Editor. For example, the greeting message for the Polaris Phone Attendant is called <b>PA_TEXT_GREETING</b>. The illustration shows a portion of the Language Editor with inbound telephony messages displayed.</p>
|
||||
<p class="indent2">
|
||||
<img alt="TextGreetingMsg.gif" style="margin-bottom: 0.000pt;width: auto;height: auto;" id="image0" src="../../../Resources/Images/TextGreetingMsg_boxcrop.png" /> </p>
|
||||
<p style="page-break-before: always;">The converted .wav file for this message is named <b>1033_PA_TEXT_GREETING.wav. </b>The <b>1033</b> portion of the file name identifies the language of the file. Each supported language is identified by an identification code as follows:</p>
|
||||
<ul type="disc">
|
||||
<li>
|
||||
<p>English - 1033</p>
|
||||
</li>
|
||||
<li>
|
||||
<p>Korean - 1042</p>
|
||||
</li>
|
||||
<li>Polish - 1045</li>
|
||||
<li>
|
||||
<p>Russian - 1049</p>
|
||||
</li>
|
||||
<li>Farsi - 1065</li>
|
||||
<li>
|
||||
<p>Vietnamese - 1066</p>
|
||||
</li>
|
||||
<li>
|
||||
<p>Hindi - 1081</p>
|
||||
</li>
|
||||
<li>
|
||||
<p>Hawaiian - 1141</p>
|
||||
</li>
|
||||
<li>
|
||||
<p>Chinese - 2052</p>
|
||||
</li>
|
||||
<li>
|
||||
<p>Spanish - 3082</p>
|
||||
</li>
|
||||
<li>
|
||||
<p>French - 3084 (outbound telephony only)</p>
|
||||
</li>
|
||||
<li>Arabic - 12289</li>
|
||||
<li>
|
||||
<p>Haitian Creole - 15372</p>
|
||||
</li>
|
||||
</ul>
|
||||
<p>When you edit a message, you must delete the associated .wav file for the message before you restart the outbound telephony or Phone Attendant service (see <a href="Edit_a_SAPI_voice_message_with_Polaris_Language_Editor.htm">Edit a SAPI Voice Message with Polaris Language Editor</a>). </p>
|
||||
<p style="page-break-before: always;">The edited message is converted to a new .wav file when the service restarts.</p>
|
||||
<p class="NoteShade"><b>Note:<br /></b>For outbound telephony where there are multiple telephony servers, one organization’s set of messages must be specified for use by each server. See <a href="../PTOutboundTel/Set_general_telephone_notification_parameters.htm">Set General Telephone Notification Parameters</a>.<br />For inbound telephony, if each phone line is associated with a different organization, and each organization offers different options and custom messages such as announcements, each organization has its own messages and associated .wav files. The path and URL for each organization’s files are specified in the configuration utility. See <a href="../PTInboundTel/Set_Phone_Attendant_options_for_specific_lines.htm">Set Phone Attendant Options for Specific Lines</a>.</p>
|
||||
<h2><a name="TOC_Phone_Attendant_Inbound"></a><a name="XREF_71715_Phone_Attendant"></a>Phone Attendant (Inbound Telephony) Menu Options</h2>
|
||||
<p><a name="kanchor2772"></a><a name="IX_editing_menu_options"></a>The Phone Attendant offers patrons various options as menu choices. If you disable an option, the message file still offers the menu choice. When a caller selects the menu choice, the Phone Attendant states (by default) that the library has disabled the feature. If you want to change this message, you can edit the message file and remove the menu text. However, the menu option <span class="FM_Emphasis">number</span> always remains the same.</p>
|
||||
<p>For example, if you choose to not offer patrons the ability to renew an item by typing a barcode number, and you do not edit the message associated with this menu option, the Phone Attendant responds, “I'm sorry, this option has been disabled” (<b>PA_TEXT_OPTIONDISABLED</b>). If you prefer that patrons do not hear the menu choice for the disabled option, you can remove the text string <b>To renew a specific item, press 3</b> from the list of options (<b>PA_MENU_PATRONMAIN</b>).</p>
|
||||
<p>The numbers for the other menu options do not change, so the menu offerings will skip the <b>press 3</b> option, going from the <b>press 2</b> option (list items out) to the <b>press 4</b> option (list of overdue items).</p>
|
||||
<p class="NoteShade"><b>Important:<br /></b>Do not edit the menu numbers. </p>
|
||||
</div>
|
||||
</div>
|
||||
<div id="footer">
|
||||
<div id="copyright"><a href="../../../FrontMatter/LegalNotices.htm">© 2025 Innovative (Part of Clarivate)</a><![CDATA[
|
||||
]]></div>
|
||||
<div>Polaris Version <span class="mc-variable III_Variables.VersionNumber variable">7.7</span></div>
|
||||
<div>
|
||||
<p align="center">
|
||||
<script type="text/javascript">/*<![CDATA[*/document.write("<a href='mailto:doccust@iii.com?subject=documentation%20feedback%20(Polaris staff client): "+document.title+"&body=Topic%20reference%20(for%20Innovative%20use%20only):%20"+location.pathname+"%0A%0APlease provide comments, report discrepancies, or suggest improvements for Innovative documentation. Your suggestions and corrections will be emailed to Innovative staff, who review them for future versions of the documentation. Thank you for your feedback.%0A%0APlease do not report technical or software issues here. Authorized staff at your organization should submit a service request for those issues.%0A%0AEnter%20your%20comments%20below:%0A%0A'>Send documentation feedback to Innovative</a>");
|
||||
/*]]>*/</script>
|
||||
</p>
|
||||
</div>
|
||||
</div>
|
||||
</body>
|
||||
</html>
|
||||
+178
@@ -0,0 +1,178 @@
|
||||
<!DOCTYPE html>
|
||||
<html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd" lang="en-us" xml:lang="en-us" data-mc-search-type="Stem" data-mc-help-system-file-name="Default.xml" data-mc-path-to-help-system="../../../" data-mc-toc-path="Telephony Administration|Customizing Telephony Messages|Adjusting Pronunciation" data-mc-target-type="WebHelp2" data-mc-runtime-file-type="Topic" data-mc-preload-images="false" data-mc-in-preview-mode="false">
|
||||
<head>
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
|
||||
<meta charset="utf-8" />
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
|
||||
<meta name="search-keywords" content="circulation, public services, DQ2407050, Polaris user guide" />
|
||||
<meta name="OriginalFile" content="file:///Z:/Projects - Polaris/POLARIS ILS Help/FM/PTTelMesCustom.fm" /><title>Install and Use the TTS Lexicon Editor</title>
|
||||
<!-- Global site tag (gtag.js) - Google Analytics -->
|
||||
<link href="../../../Skins/Default/Stylesheets/Slideshow.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/TextEffects.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Topic.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Styles.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Tablet.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Mobile.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Skins/Default/Stylesheets/Components/Print.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||||
<link href="../../../Resources/Stylesheets/BookStyles.css" rel="stylesheet" type="text/css" />
|
||||
<script src="../../../Resources/Scripts/jquery.min.js" type="text/javascript">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/purify.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/require.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/require.config.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/foundation.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/plugins.min.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script src="../../../Resources/Scripts/MadCapAll.js" type="text/javascript" defer="defer">
|
||||
</script>
|
||||
<script async="" src="https://www.googletagmanager.com/gtag/js?id=G-CFH4DBPHLD">
|
||||
</script>
|
||||
<script>/* <![CDATA[ */
|
||||
window.dataLayer = window.dataLayer || [];
|
||||
function gtag(){dataLayer.push(arguments);}
|
||||
gtag('js', new Date());
|
||||
|
||||
gtag('config', 'G-CFH4DBPHLD');
|
||||
/* ]]> */</script>
|
||||
</head>
|
||||
<body>
|
||||
<p class="MCWebHelpFramesetLink MCWebHelpFramesetLinkTop"><a href="../../../Default.htm#PolarisStaffHelp/Telephony_Admin/PTTelMesCustom/Install_and_Use_the_TTS_Lexicon_Editor.htm">Open topic with navigation</a>
|
||||
</p>
|
||||
<div class="nocontent">
|
||||
<div class="MCBreadcrumbsBox_0 breadcrumbs" role="navigation" aria-label="Breadcrumbs" data-mc-breadcrumbs-divider=" > " data-mc-breadcrumbs-count="3" data-mc-toc="True"><span class="MCBreadcrumbsPrefix">You are here: </span>
|
||||
</div>
|
||||
</div>
|
||||
<div class="content">
|
||||
<div role="main" id="mc-main-content">
|
||||
<h1>Install and Use the TTS Lexicon Editor</h1>
|
||||
<p><a name="kanchor559"></a><a name="IX_installing"></a><a name="kanchor560"></a><a name="IX_installing_and_using"></a>To modify how a word is pronounced when outbound or inbound telephone messages are converted to SAPI speech:</p>
|
||||
<p class="NoteShade"><b>Note:<br /></b>You will need Remote Desktop to connect to the telephony server from the local workstation.</p>
|
||||
<ol>
|
||||
<li value="1">During the installation of the Polaris staff client (Polaris ILS) on the local workstation, select <b>Text-to-Speech Lexicon Editor</b> under Polaris ILS.</li>
|
||||
</ol>
|
||||
<p class="indent2">
|
||||
<img alt="TTSInstall.gif" style="margin-bottom: 0.000pt;width: 400;height: 306;" id="image11" src="../../../Resources/Images/TTSInstall_400x306.png" /> </p>
|
||||
<ol data-mc-continue="true">
|
||||
<li value="2">Install the AT&T voice client your service uses (for example, AT&T NV4.2 Mike16) on the local workstation by following these steps:<ol style="list-style-type: lower-alpha;"><li value="1">Using Remote Desktop, connect to the telephony server.</li><li value="2">Copy the AT&T Voices zip file from the <b>PolarisSupport</b> server folder to the local workstation.</li><li value="3">Open the zip file on the local workstation and double-click the set-up icon for the client version of the AT&T voice your service uses.</li></ol></li>
|
||||
</ol>
|
||||
<p class="indent4">The first installation window opens.</p>
|
||||
<blockquote>
|
||||
<ol style="list-style-type: lower-alpha;" start="4">
|
||||
<li value="4">Click <b>Next</b>.</li>
|
||||
</ol>
|
||||
</blockquote>
|
||||
<p class="indent4">The License Agreement window opens.</p>
|
||||
<blockquote>
|
||||
<ol style="list-style-type: lower-alpha;" start="5">
|
||||
<li value="5">Click <b>Yes</b> on the License Agreement window.</li>
|
||||
</ol>
|
||||
</blockquote>
|
||||
<p class="indent4">The Destination Directory window opens.</p>
|
||||
<blockquote>
|
||||
<ol style="list-style-type: lower-alpha;" start="6">
|
||||
<li value="6">Select the destination on the local workstation for the voice client, and click <b>Next</b>. </li>
|
||||
</ol>
|
||||
</blockquote>
|
||||
<p class="indent4">The Ready to Install window opens.</p>
|
||||
<blockquote>
|
||||
<ol style="list-style-type: lower-alpha;" start="7">
|
||||
<li value="7">Click <b>Install</b>.</li>
|
||||
</ol>
|
||||
</blockquote>
|
||||
<p class="indent4">The Voice Setup window opens.</p>
|
||||
<blockquote>
|
||||
<ol style="list-style-type: lower-alpha;" start="8">
|
||||
<li value="8">Select the voice you will edit from the list of those installed on your telephony server, and type the name of your telephony server in the <b>Server</b> box.</li>
|
||||
</ol>
|
||||
<p class="NoteShade"><b>Note:<br></br></b>The Port box displays <b>7000</b> by default. This is the correct setting.</p>
|
||||
</blockquote>
|
||||
<blockquote>
|
||||
<ol style="list-style-type: lower-alpha;" start="9">
|
||||
<li value="9">Click <b>Save</b>, then <b>Exit</b>.</li>
|
||||
</ol>
|
||||
</blockquote>
|
||||
<p class="indent4">The Voice Setup Window opens.</p>
|
||||
<blockquote>
|
||||
<ol style="list-style-type: lower-alpha;" start="10">
|
||||
<li value="10">Confirm the voice and telephony settings, then click <b>Exit</b>.</li>
|
||||
</ol>
|
||||
</blockquote>
|
||||
<p class="indent4">The Information window opens.</p>
|
||||
<blockquote>
|
||||
<ol style="list-style-type: lower-alpha;" start="11">
|
||||
<li value="11">Click <b>Next</b>.</li>
|
||||
</ol>
|
||||
</blockquote>
|
||||
<p class="indent4">The installation begins.</p>
|
||||
<blockquote>
|
||||
<ol style="list-style-type: lower-alpha;" start="12">
|
||||
<li value="12">Click <b>Finish</b>.</li>
|
||||
</ol>
|
||||
</blockquote>
|
||||
<blockquote>
|
||||
<p class="NoteShade"><b>Important:<br /></b>If there is a firewall, be sure that port 7000 on the telephony server is open.</p>
|
||||
</blockquote>
|
||||
<ol start="3">
|
||||
<li value="3">Open the TTS Lexicon Editor, <b>TTSLexiconEditor.exe</b>, on the local workstation.</li>
|
||||
</ol>
|
||||
<p class="indent2">The default location is<br /> <b>C:\Program Files\Polaris\[verion]\Bin\TTSLexiconEditor.exe</b></p>
|
||||
<p class="indent2">The Lexicon Editor is displayed. The <b>Voice</b> box displays the voice you installed for testing, your telephony server name, and port 7000.</p>
|
||||
<p class="indent2">
|
||||
<img src="../../../Resources/Images/TTSLexiconEditor_400x358.png" style="width: 400;height: 358;" alt="" />
|
||||
</p>
|
||||
<ol data-mc-continue="true">
|
||||
<li value="4">Click <b>Phoneme Table</b>.</li>
|
||||
</ol>
|
||||
<p class="indent2">The Phoneme Table opens next to the Lexicon Editor.</p>
|
||||
<p class="indent2">
|
||||
<img src="../../../Resources/Images/PhonemeTable_350x456.png" style="width: 350;height: 456;" alt="" />
|
||||
</p>
|
||||
<p class="indent2">Each phoneme represents an English sound.</p>
|
||||
<ol data-mc-continue="true">
|
||||
<li value="5">In the <b>Word</b> column, type the word for which you want to modify the pronunciation.</li>
|
||||
</ol>
|
||||
<p class="indent2">The Lexicon is case-sensitive. Type the word exactly as it appears in the message text. </p>
|
||||
<p class="NoteShade"><b>Example:</b>
|
||||
<br />If the message text contains the branch name <b>Syracuse</b>, but you enter <b>syracuse</b> in the lexicon, your custom  pronunciation for <b>Syracuse</b> is not applied when the message text is converted to speech.</p>
|
||||
<ol data-mc-continue="true">
|
||||
<li value="6">In the <b>Phonemes</b> column of the Lexicon Editor, type the series of phonemes you need to build the pronunciation of the word.</li>
|
||||
</ol>
|
||||
<p class="indent2">Refer to the Phoneme table for the letter combinations that indicate specific phonemes. Separate syllables with a hyphen (<b>-</b>) or space. You can place a primary or secondary stress on a syllable by beginning the syllable with <b>1</b> or <b>2</b>.</p>
|
||||
<p class="NoteShade"><b>Example:<br /></b>To specify pronunciation for the word <b>Syracuse</b>, you might type these characters in the Phonemes column of the lexicon editor:<b><br />1 s ae r - ax - k y uw s</b></p>
|
||||
<p class="NoteShade"><b>Note:<br /></b>The Lexicon can store multiple pronunciations for the same word. To clear all the pronunciations for words in the table, click <b>Remove All From Lexicon</b>.</p>
|
||||
<ol data-mc-continue="true">
|
||||
<li value="7">To test the pronunciation, select the word in the Words column, and click <b>Speak</b>.</li>
|
||||
<li value="8">Modify the phonemes for the word, if necessary, and test it again.</li>
|
||||
<li value="9">Repeat steps 4-8 for each word you want to modify.</li>
|
||||
<li value="10">Select <b>File</b>, <b>Save</b>, and save the Lexicon .xml file to the local workstation.</li>
|
||||
<li value="11">Use Remote Desktop to connect to the telephony server and log on as <b>Polarisexec</b>.</li>
|
||||
<li value="12">Copy the saved Lexicon .xml file from your local workstation to your telephony server.</li>
|
||||
<li value="13">Be sure the service Polaris Phone Notification is running under the user <b>polarisexec</b>.</li>
|
||||
<li value="14">Open <b>TTSLexiconEditor.exe</b> on the server.</li>
|
||||
<li value="15">Select <b>File, Open,</b> and browse to and open the file you copied from the local workstation.</li>
|
||||
<li value="16">Click <b>Add All To Lexicon</b> to add the modified pronunciations to the Lexicon database for the <b>polarisexec</b> user on the server.</li>
|
||||
<li value="17">Close the TTS Lexicon Editor.</li>
|
||||
<li value="18">Stop the Polaris Phone Notification service.</li>
|
||||
<li value="19">Restart the service AT&T Labs Natural Voices Text to Speech 4.2.</li>
|
||||
<li value="20">Clear the Polaris .wav file cache.</li>
|
||||
<li value="21">Start the Polaris Phone Notification service.</li>
|
||||
</ol>
|
||||
</div>
|
||||
</div>
|
||||
<div id="footer">
|
||||
<div id="copyright"><a href="../../../FrontMatter/LegalNotices.htm">© 2025 Innovative (Part of Clarivate)</a><![CDATA[
|
||||
]]></div>
|
||||
<div>Polaris Version <span class="mc-variable III_Variables.VersionNumber variable">7.7</span></div>
|
||||
<div>
|
||||
<p align="center">
|
||||
<script type="text/javascript">/*<![CDATA[*/document.write("<a href='mailto:doccust@iii.com?subject=documentation%20feedback%20(Polaris staff client): "+document.title+"&body=Topic%20reference%20(for%20Innovative%20use%20only):%20"+location.pathname+"%0A%0APlease provide comments, report discrepancies, or suggest improvements for Innovative documentation. Your suggestions and corrections will be emailed to Innovative staff, who review them for future versions of the documentation. Thank you for your feedback.%0A%0APlease do not report technical or software issues here. Authorized staff at your organization should submit a service request for those issues.%0A%0AEnter%20your%20comments%20below:%0A%0A'>Send documentation feedback to Innovative</a>");
|
||||
/*]]>*/</script>
|
||||
</p>
|
||||
</div>
|
||||
</div>
|
||||
</body>
|
||||
</html>
|
||||
Reference in New Issue
Block a user