Staff Client Help v6.7
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<html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd" lang="en-us" xml:lang="en-us" data-mc-search-type="Stem" data-mc-help-system-file-name="Default.xml" data-mc-path-to-help-system="../../../" data-mc-target-type="WebHelp2" data-mc-runtime-file-type="Topic" data-mc-preload-images="false" data-mc-in-preview-mode="false" data-mc-toc-path="Polaris User Interface (UI) Reference|Patron Services UI Reference">
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<meta name="OriginalFile" content="file:///Z:/Projects - Polaris/POLARIS ILS Help/FM/PRStoreOrder.fm" /><title>Store Order Workform</title>
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<p class="MCWebHelpFramesetLink MCWebHelpFramesetLinkTop"><a href="../../../Default.htm#PolarisStaffHelp/UI_Ref/PRStoreOrder/Store_Order_Workform.htm">Open topic with navigation</a>
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<div class="MCBreadcrumbsBox_0 breadcrumbs" role="navigation" aria-label="Breadcrumbs" data-mc-breadcrumbs-divider=" > " data-mc-breadcrumbs-count="3" data-mc-toc="True"><span class="MCBreadcrumbsPrefix">You are here: </span>
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<div role="main" id="mc-main-content">
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<h1><a name="kanchor919"></a><a name="IX_described_129"></a>Store Order Workform</h1>
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<p>Use the Store Order workform to view details about individual orders and to issue refunds to the credit card account that paid the order. See <a href="../../Patron_Services/PPuseacct/Managing_Credit_Card_Orders.htm#XREF_28959_Managing_Credit">Managing Credit Card Orders</a>. Use the toolbar of the workform to:</p>
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<ul type="disc">
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<li value="1">
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<p class="FM_Task"><span class="FM_BulletHead">Print lists from this workform</span> - Select <b>File, Print, </b>or click <img alt="CreditCardPrint.gif" style="margin-bottom: -4.750pt;width: 25;height: 23;" id="image0" src="CreditCardPrint_25x23.gif" />.</p>
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</li>
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<li value="2">
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<p class="FM_Task"><span class="FM_BulletHead">Work with order details (products or payments)</span> - Click <img alt="CreditOrdDet.gif" style="margin-bottom: -2.250pt;width: 29;height: 29;" id="image1" src="CreditOrdDet_29x29.gif" />.</p>
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</li>
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<li value="3">
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<p class="FM_Task"><span class="FM_BulletHead">Work with order transactions</span> - Click <img alt="CreditCardTrx.gif" style="margin-bottom: -3.000pt;width: 28;height: 29;" id="image2" src="CreditCardTrx_28x29.gif" />. </p>
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</li>
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<li value="4">
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<p class="FM_Task">Workform views:</p>
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</li>
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<li value="5">
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<p class="FM_Bullet"><a href="Store_Order_Workform_-_Details_View.htm#XREF_89436_Store_Order">Store Order Workform - Details View</a>
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</p>
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</li>
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<li value="6">
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<p class="FM_Bullet"><a href="Store_Order_Workform_-_Transactions_View.htm#XREF_32596_Store_Order">Store Order Workform - Transactions View</a>
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</p>
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</li>
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</ul>
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<table style="border-spacing: 3px 3px;border-left-width: 0;border-right-width: 0;border-top-style: solid;border-top-width: 1pt;border-top-color: #000000;border-bottom-style: solid;border-bottom-width: 1pt;border-bottom-color: #000000;margin-left: 0;margin-right: auto;width: 100%;">
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<col style="width: 50%;" />
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<tbody>
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<td><span class="III_VariablesProd_Polaris">Polaris</span> Version <span class="III_VariablesVersionNumber">6.7</span></td>
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<td colspan="2" style="text-align: right;"> <a href="../../../FrontMatter/LegalNotices.htm"><span class="III_VariablesCopyright Date">© 2020</span> <span class="III_VariablesCoName_Long">Innovative Interfaces, Inc.</span></a></td>
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<table style="width: 100%;">
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<col />
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<td colspan="3" style="text-align: center;"> <a href="mailto:doccust@iii.com?subject=Documentation Feedback for Polaris Staff Client Online Help" title="Send feedback to Innovative Interfaces, Inc." alt="Send feedback to Innovative Interfaces, Inc.">Send documentation feedback to <span class="III_VariablesCoName_Long">Innovative Interfaces, Inc.</span></a></td>
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<html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd" lang="en-us" xml:lang="en-us" data-mc-search-type="Stem" data-mc-help-system-file-name="Default.xml" data-mc-path-to-help-system="../../../" data-mc-target-type="WebHelp2" data-mc-runtime-file-type="Topic" data-mc-preload-images="false" data-mc-in-preview-mode="false" data-mc-toc-path="Polaris User Interface (UI) Reference|Patron Services UI Reference|Store Order Workform">
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
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<meta content="circulation, public services, DQ2407050, Polaris user guide" name="search-keywords" />
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<meta name="OriginalFile" content="file:///Z:/Projects - Polaris/POLARIS ILS Help/FM/PRStoreOrder.fm" /><title>Store Order Workform - Details View</title>
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<link href="../../../Skins/Default/Stylesheets/Slideshow.css" rel="stylesheet" />
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<p class="MCWebHelpFramesetLink MCWebHelpFramesetLinkTop"><a href="../../../Default.htm#PolarisStaffHelp/UI_Ref/PRStoreOrder/Store_Order_Workform_-_Details_View.htm">Open topic with navigation</a>
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<div class="MCBreadcrumbsBox_0 breadcrumbs" role="navigation" aria-label="Breadcrumbs" data-mc-breadcrumbs-divider=" > " data-mc-breadcrumbs-count="3" data-mc-toc="True"><span class="MCBreadcrumbsPrefix">You are here: </span>
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<div role="main" id="mc-main-content">
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<h1><a name="XREF_89436_Store_Order"></a>Store Order Workform - Details View</h1>
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<p>Use the Store Order workform - Details view to list the details about a single credit card order, and to issue refunds. See <a href="../../Patron_Services/PPuseacct/View_orders_and_refund_credit_card_payments.htm#XREF_65241_View_orders_and">View orders and refund credit card payments</a>. Use this view to:</p>
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<ul type="disc">
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<li value="1">Refund a selected payment - Select the payment in the Details list and click <img alt="CreditRefund1.gif" style="width: 22.613pt;height: 20.335pt;margin-bottom: -0.750pt;" id="image3" src="CreditRefund1.gif" />, or right-click the selected payment, and select <b>Credit Refund</b> from the context menu. You can specify a partial refund.</li>
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<li value="2">Refund a entire order - Click <img alt="CreditRefundAll.gif" style="margin-bottom: 0.000pt;width: 29;height: 25;" id="image4" src="CreditRefundAll_29x25.gif" />. The refund equals the net payments (net sale) on the order, and you cannot change the refund amount.</li>
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</ul>
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</div>
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<table style="border-spacing: 3px 3px;border-left-width: 0;border-right-width: 0;border-top-style: solid;border-top-width: 1pt;border-top-color: #000000;border-bottom-style: solid;border-bottom-width: 1pt;border-bottom-color: #000000;margin-left: 0;margin-right: auto;width: 100%;">
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<td><span class="III_VariablesProd_Polaris">Polaris</span> Version <span class="III_VariablesVersionNumber">6.7</span></td>
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<td colspan="2" style="text-align: right;"> <a href="../../../FrontMatter/LegalNotices.htm"><span class="III_VariablesCopyright Date">© 2020</span> <span class="III_VariablesCoName_Long">Innovative Interfaces, Inc.</span></a></td>
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<col />
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<td colspan="3" style="text-align: center;"> <a href="mailto:doccust@iii.com?subject=Documentation Feedback for Polaris Staff Client Online Help" title="Send feedback to Innovative Interfaces, Inc." alt="Send feedback to Innovative Interfaces, Inc.">Send documentation feedback to <span class="III_VariablesCoName_Long">Innovative Interfaces, Inc.</span></a></td>
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</tr>
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<!DOCTYPE html>
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<html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd" lang="en-us" xml:lang="en-us" data-mc-search-type="Stem" data-mc-help-system-file-name="Default.xml" data-mc-path-to-help-system="../../../" data-mc-target-type="WebHelp2" data-mc-runtime-file-type="Topic" data-mc-preload-images="false" data-mc-in-preview-mode="false" data-mc-toc-path="Polaris User Interface (UI) Reference|Patron Services UI Reference|Store Order Workform">
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<meta name="viewport" content="width=device-width, initial-scale=1.0" />
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<meta http-equiv="X-UA-Compatible" content="IE=edge" />
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<meta content="circulation, public services, DQ2407050, Polaris user guide" name="search-keywords" />
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<meta name="OriginalFile" content="file:///Z:/Projects - Polaris/POLARIS ILS Help/FM/PRStoreOrder.fm" /><title>Store Order Workform - Transactions View</title>
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<link href="../../../Skins/Default/Stylesheets/Slideshow.css" rel="stylesheet" />
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<link href="../../../Skins/Default/Stylesheets/TextEffects.css" rel="stylesheet" />
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<link href="../../../Resources/Stylesheets/BookStyles.css" rel="stylesheet" />
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<script src="../../../Resources/Scripts/jquery.min.js">
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<script src="../../../Resources/Scripts/MadCapAll.js" defer="defer">
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</head>
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<body>
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<p class="MCWebHelpFramesetLink MCWebHelpFramesetLinkTop"><a href="../../../Default.htm#PolarisStaffHelp/UI_Ref/PRStoreOrder/Store_Order_Workform_-_Transactions_View.htm">Open topic with navigation</a>
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</p>
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<div class="nocontent">
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<div class="MCBreadcrumbsBox_0 breadcrumbs" role="navigation" aria-label="Breadcrumbs" data-mc-breadcrumbs-divider=" > " data-mc-breadcrumbs-count="3" data-mc-toc="True"><span class="MCBreadcrumbsPrefix">You are here: </span>
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<div class="content">
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<div role="main" id="mc-main-content">
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<h1><a name="XREF_32596_Store_Order"></a>Store Order Workform - Transactions View</h1>
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<p>Use the Store Order workform - Transactions view to see details about each transaction related to the order. See <a href="../../Patron_Services/PPuseacct/View_orders_and_refund_credit_card_payments.htm#XREF_65241_View_orders_and">View orders and refund credit card payments</a>. </p>
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<p>To refund an entire order, click <img alt="CreditRefundAll00574.gif" style="margin-bottom: 0.000pt;width: 29;height: 25;" id="image5" src="CreditRefundAll00574_29x25.gif" />. The refund equals the net payments (net sale) on the order, and you cannot change the refund amount.</p>
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<p> </p>
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<table style="border-spacing: 3px 3px;border-left-width: 0;border-right-width: 0;border-top-style: solid;border-top-width: 1pt;border-top-color: #000000;border-bottom-style: solid;border-bottom-width: 1pt;border-bottom-color: #000000;margin-left: 0;margin-right: auto;width: 100%;">
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<col style="width: 50%;" />
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<col style="width: 50%;" />
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<tbody>
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<tr>
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<td><span class="III_VariablesProd_Polaris">Polaris</span> Version <span class="III_VariablesVersionNumber">6.7</span></td>
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<td colspan="2" style="text-align: right;"> <a href="../../../FrontMatter/LegalNotices.htm"><span class="III_VariablesCopyright Date">© 2020</span> <span class="III_VariablesCoName_Long">Innovative Interfaces, Inc.</span></a></td>
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</tr>
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<col />
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<td colspan="3" style="text-align: center;"> <a href="mailto:doccust@iii.com?subject=Documentation Feedback for Polaris Staff Client Online Help" title="Send feedback to Innovative Interfaces, Inc." alt="Send feedback to Innovative Interfaces, Inc.">Send documentation feedback to <span class="III_VariablesCoName_Long">Innovative Interfaces, Inc.</span></a></td>
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</tr>
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</tbody>
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</table>
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</html>
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