92 lines
8.3 KiB
HTML
92 lines
8.3 KiB
HTML
<!DOCTYPE html>
|
||
<html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd" lang="en-us" xml:lang="en-us" data-mc-search-type="Stem" data-mc-help-system-file-name="Default.xml" data-mc-path-to-help-system="../../../" data-mc-toc-path="Patron Services |Working with Hold Requests|Daily Request Processing" data-mc-target-type="WebHelp2" data-mc-runtime-file-type="Topic" data-mc-preload-images="false" data-mc-in-preview-mode="false">
|
||
<head>
|
||
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
|
||
<meta charset="utf-8" />
|
||
<meta http-equiv="X-UA-Compatible" content="IE=edge" />
|
||
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" /><title>Set a hold request to Ask me later</title>
|
||
<!-- Global site tag (gtag.js) - Google Analytics -->
|
||
<link href="../../../Skins/Default/Stylesheets/Slideshow.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||
<link href="../../../Skins/Default/Stylesheets/TextEffects.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||
<link href="../../../Skins/Default/Stylesheets/Topic.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||
<link href="../../../Skins/Default/Stylesheets/Components/Styles.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||
<link href="../../../Skins/Default/Stylesheets/Components/Tablet.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||
<link href="../../../Skins/Default/Stylesheets/Components/Mobile.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||
<link href="../../../Skins/Default/Stylesheets/Components/Print.css" rel="stylesheet" type="text/css" data-mc-generated="True" />
|
||
<link href="../../../Resources/Stylesheets/BookStyles.css" rel="stylesheet" type="text/css" />
|
||
<script src="../../../Resources/Scripts/jquery.min.js" type="text/javascript">
|
||
</script>
|
||
<script src="../../../Resources/Scripts/purify.min.js" type="text/javascript" defer="defer">
|
||
</script>
|
||
<script src="../../../Resources/Scripts/require.min.js" type="text/javascript" defer="defer">
|
||
</script>
|
||
<script src="../../../Resources/Scripts/require.config.js" type="text/javascript" defer="defer">
|
||
</script>
|
||
<script src="../../../Resources/Scripts/foundation.min.js" type="text/javascript" defer="defer">
|
||
</script>
|
||
<script src="../../../Resources/Scripts/plugins.min.js" type="text/javascript" defer="defer">
|
||
</script>
|
||
<script src="../../../Resources/Scripts/MadCapAll.js" type="text/javascript" defer="defer">
|
||
</script>
|
||
<script async="" src="https://www.googletagmanager.com/gtag/js?id=G-CFH4DBPHLD">
|
||
</script>
|
||
<script>/* <![CDATA[ */
|
||
window.dataLayer = window.dataLayer || [];
|
||
function gtag(){dataLayer.push(arguments);}
|
||
gtag('js', new Date());
|
||
|
||
gtag('config', 'G-CFH4DBPHLD');
|
||
/* ]]> */</script>
|
||
</head>
|
||
<body>
|
||
<p class="MCWebHelpFramesetLink MCWebHelpFramesetLinkTop"><a href="../../../Default.htm#PolarisStaffHelp/Patron_Services/PPholds/Set a hold request to Ask me later.htm">Open topic with navigation</a>
|
||
</p>
|
||
<div class="nocontent">
|
||
<div class="MCBreadcrumbsBox_0 breadcrumbs" role="navigation" aria-label="Breadcrumbs" data-mc-breadcrumbs-divider=" > " data-mc-breadcrumbs-count="3" data-mc-toc="True"><span class="MCBreadcrumbsPrefix">You are here: </span>
|
||
</div>
|
||
</div>
|
||
<div class="content">
|
||
<div role="main" id="mc-main-content">
|
||
<h1>Set a hold request to Ask me later</h1>
|
||
<p>You can mark a hold with Ask me later when your branch has an item on the <a href="javascript:void(0)" class="MCTextPopup MCTextPopupHotSpot MCTextPopup_Open MCTextPopupHotSpot_ MCTextPopupHotSpot_Popup #text #textPopup">RTF<span class="MCTextPopupBody popupBody"><span class="MCTextPopupArrow"> </span>Requests-To-Fill or RTF processing
|
||
sends hold requests to designated libraries in a specified order. A library chooses to fill or deny the request. The request is routed until it is filled, it expires, or every library denies it.</span></a> list that staff cannot immediately locate. When this option is selected, the system removes the item from display in the library’s pending list and moves the request to the next step in RTF, allowing the request to go to the next branch as soon as possible. When enabled, the Ask Me Later icon appears next to the item in the Items list. Unlike Deny, which removes the item from eligibility to fill the request, Ask Me Later leaves the item eligible to fill the request, giving the library another chance to fill the request.</p>
|
||
<p>The following are exceptions and additional functions for Ask Me Later: </p>
|
||
<p><span style="font-weight: bold;">If there are no In items - </span>If other branches have items, but none are In, the request cannot be routed. In this case, set the request to Active, wait for the “Days at Branch” defined for this branch to pass, re-submit to RTF.</p>
|
||
<p>There are no eligible items, as in the following conditions: </p>
|
||
<ul>
|
||
<li><span style="word-spacing: normal;font: 6.0pt "Times New Roman";"> </span>If this is the only item that can fill the request because all other items are restricted or set Not-holdable.</li>
|
||
<li><span style="word-spacing: normal;font: 6.0pt "Times New Roman";"> </span>If the request is an item-level request.</li>
|
||
<li>If no other branch has any holdable items, but this branch has more than one holdable item. </li>
|
||
</ul>
|
||
<p>In each of these cases, a message displays indicating that the request cannot be routed, and the request remains Pending at the branch until some other action is taken. </p>
|
||
<p>Ask Me Later will not work in the following conditions:</p>
|
||
<ul type="disc">
|
||
<li>
|
||
<p class="FM_Bullet"><span style="font-weight: bold;">Only one routing cycle -</span> If there are no items in the secondary cycle and only one cycle is allowed in the primary, if Ask Me Later is selected, the request will not go back to the primary and ask again. In this case there would be no further RTF activity, the request would remain Active.</p>
|
||
</li>
|
||
<li>
|
||
<p class="FM_Bullet"><span style="font-weight: bold;">One day left in number of days defined for the primary cycle - </span>The request will not be routed back to the library.</p>
|
||
</li>
|
||
</ul>
|
||
</div>
|
||
</div>
|
||
<table style="border-spacing: 3px 3px;border-left-width: 0;border-right-width: 0;border-top-style: solid;border-top-width: 1pt;border-top-color: #000000;border-bottom-style: solid;border-bottom-width: 1pt;border-bottom-color: #000000;margin-left: 0;margin-right: auto;width: 100%;">
|
||
<col style="width: 50%;" />
|
||
<col style="width: 50%;" />
|
||
<tbody>
|
||
<tr>
|
||
<td><span class="mc-variable III_Variables.Prod_Polaris variable">Polaris</span> Version <span class="mc-variable III_Variables.VersionNumber variable">7.2</span></td>
|
||
<td colspan="2" style="text-align: right;"> <a href="../../../FrontMatter/LegalNotices.htm"><span class="mc-variable III_Variables.Copyright_Date variable">© 2022</span> <span class="mc-variable III_Variables.CoName_Long variable">Innovative (Part of Clarivate)</span></a></td>
|
||
</tr>
|
||
</tbody>
|
||
</table>
|
||
<table style="width: 100%;">
|
||
<col />
|
||
<tbody>
|
||
<tr>
|
||
<td colspan="3" style="text-align: center;"> <a href="mailto:doccust@iii.com?subject=Documentation Feedback for Polaris Staff Client Online Help" title="Send feedback to Innovative" alt="Send documentation feedback"><span style="color: #000000;">Send documentation feedback to </span><span class="mc-variable III_Variables.CoName_Short variable">Innovative Interfaces®</span></a></td>
|
||
</tr>
|
||
</tbody>
|
||
</table>
|
||
</body>
|
||
</html> |