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118 lines
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<html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd" lang="en-us" xml:lang="en-us" data-mc-search-type="Stem" data-mc-help-system-file-name="Default.xml" data-mc-path-to-help-system="../../../" data-mc-toc-path="Implementing and Using INN-Reach with Polaris|Using INN-Reach Integration for ILL Borrowing and Lending|Polaris as the INN-Reach Borrowing Library" data-mc-target-type="WebHelp2" data-mc-runtime-file-type="Topic" data-mc-preload-images="false" data-mc-in-preview-mode="false">
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" /><title>INN-Reach ILL hold request created in Polaris</title>
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<p class="MCWebHelpFramesetLink MCWebHelpFramesetLinkTop"><a href="../../../Default.htm#PolarisStaffHelp/INN-Reach Integration/INNBorrowingLib/ILLHoldCreated.htm">Open topic with navigation</a>
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<h1><a name="kanchor5578"></a>INN-Reach ILL hold request created in Polaris</h1>
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<p>When a Polaris patron is authenticated and submits a request in the INN-Reach Central Catalog, INN-Reach searches for an available item in the Central Catalog. If an available item is found that does not belong to the local Polaris library system, INN-Reach sends an API message that creates the ILL request in the patron's account in Polaris.</p>
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<p>The following fields display in the Polaris ILL Request workform:</p>
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<h2>Request Tab</h2>
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<ul>
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<li>Title</li>
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<li>Author (if it exists)</li>
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<li>Format</li>
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</ul>
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<p>
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<img src="ILLRequestvw_400x363.gif" style="width: 400;height: 363;" alt="" />
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</p>
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<h2>General Tab</h2>
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<p class="NoteShade"><b>Note:</b>
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<br />The current and previous statuses change as the hold request is processed.</p>
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<ul>
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<li>Current status = Active</li>
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<li>Status Date = Today's date</li>
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<li>Previous status = Inactive</li>
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<li>Patron name = (Linked patron info) Name of Polaris patron who placed the request</li>
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<li>Patron barcode = (Linked patron info) Barcode of patron who placed the request</li>
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<li>Patron phone = (Linked patron info) Phone number of patron who placed the request</li>
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<li>E-mail address = (Linked patron info) E-mail address of the patron who placed the request</li>
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<li>(Delivery) Request date = Today's date</li>
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<li style="page-break-after: avoid;">(Delivery) Need by date = If the transaction includes the Need by date, that date is the used. Otherwise, the Need by date is the current date plus 10 years.</li>
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<li>Pickup branch = Location code mapped to its associated Polaris branch indicated in the INN-Reach configuration.</li>
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</ul>
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<p class="indent2">
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<img src="ILLGenvw_400x363.gif" style="width: 400;height: 363;" alt="" />
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</p>
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<h2>Notes Tab</h2>
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<p>The following data is copied into the ILL Hold Request, Notes field when the item is created:</p>
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<ul>
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<li>INN-Reach Tracking ID</li>
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<li>INN-Reach Item Agency Code</li>
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<li>INN-Reach Item Location (if included in the Item Shipped API message from the INN-Reach lending library)</li>
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</ul>
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<p class="indent2">
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<img src="ILLNotesvw_400x363.gif" style="width: 400;height: 363;" alt="" />
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</p>
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<p>If the library participates in INN-Reach Peer-to-Peer circulation, and the request has been made to a participating peer-to-peer Central Catalog, the Notes tab lists the Central code for the circulating INN-Reach Central Catalog:</p>
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<p>
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<img src="../../../Resources/Images/IRILLRequestNote.png" alt="" />
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</p>
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<p>The INN-Reach ILL request is displayed in the patron account in the Polaris staff client, Polaris PowerPAC, Mobile PAC, and Leap.</p>
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<h2><a name="kanchor5579"></a>INN-Reach ILL Request Displayed in Patron Status </h2>
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<p>In the Polaris staff client, the INN-Reach ILL request displays in the Patron Status workform, Holds view under ILL requests.</p>
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<p>
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<img src="PatStat_500x388.gif" style="width: 500;height: 388;" alt="" />
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</p>
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<h2>INN-Reach ILL Request Displayed in Polaris PowerPAC</h2>
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<p>The INN-Reach ILL request, along with the TOM icon (as mapped in your profile), is displayed in the patron's account in the Polaris PACs.</p>
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<p>
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<img src="HoldinPAC_500x309.gif" style="width: 500;height: 309;" alt="" />
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<div id="copyright"><a href="../../../FrontMatter/LegalNotices.htm">© 2025 Innovative (Part of Clarivate)</a><![CDATA[
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<div>Polaris Version <span class="mc-variable III_Variables.VersionNumber variable">7.8</span></div>
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