78 lines
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78 lines
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<h1><a name="XREF_73020_Patron_Services"></a>Telephony Administration Topics<span style="font-size: 11.0pt;"><a name="CSH_123"></a></span></h1>
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<p>This guide is for library staff who set up and administer Polaris Telephony. It covers the following topics. </p>
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<p><a href="PTInboundTel/Setting_Up_Inbound_Telephony.htm" class="MCXref xref"><span style="color: Blue;" class="mcFormatColor">Setting Up Inbound Telephony</span></a>
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<p class="indent2">Setting Up Inbound Telephony; setting no-call dates and dialing hours; voices; outbound telephony reports.</p>
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<p class="FM_SideHeadingN"><a href="PTInboundTel/Phone_Attendant_Overview.htm" class="MCXref xref"><span style="color: Blue;" class="mcFormatColor">Phone Attendant Overview</span></a>
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<p class="indent2">Phone Attendant overview; configuring the Phone Attendant.</p>
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<p class="FM_SideHeadingN"><a href="PTTelMesCustom/Customizing_Telephony_Messages.htm#XREF_60611_Setting">Customizing Telephony Messages</a> </p>
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<p class="indent2">Customizing SAPI voice messages for outbound and inbound telephony with the Polaris Language Editor; adjusting pronunciation.</p>
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<p class="FM_SideHeadingN"><a href="Telephony_Parameters_Reference.htm" class="MCXref xref"><span style="color: Blue;" class="mcFormatColor">Telephony Parameters Reference</span></a>
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<p class="indent2">Telephony Parameters Reference - List of Telephony parameters as they appear in Polaris Administration.</p>
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